New Offering
Firm
Intelligence
Practical tools from authorised firm information, with evidence and context so you can check the results.
Every matter adds to your firm's experience: advice given, terms negotiated, and the reasons behind important decisions. Much of that knowledge sits across documents, emails, conversations and teams.
Sure Scale works with UK and US law firms, usually through the firm's innovation, knowledge or BD lead, to put the information you authorise to work in practical tools for legal work, matter management and client development, always with evidence and context so your people can check the results.
At a Glance
Contextual drafting and negotiation
Decision rationale kept on record
Evidence-based fee estimates
Client opportunities surfaced
Performance and outcome analysis
Each capability is scoped, evidence-backed, and reviewable by your lawyers.
Scoped problem. Clear evaluation criteria.
No open-ended data projects. We agree the question, scope and how you will judge the pilot upfront. Then the capability can grow across matters, clients and the wider firm where you authorise it.
What This Could Help Your Firm Do
Draft and negotiate with the benefit of previous experience
Find clauses and negotiating positions from genuinely comparable matters, with the context to judge whether they are suitable. See how wording evolved, what concessions were exchanged and why an exception was approved. A clause accepted under particular commercial conditions should not become a precedent stripped of those conditions.
Understand what was decided, and why
Connect final documents and advice to the instructions, discussions and approvals behind them. Build a picture of what was known, which options were considered, who approved the approach and what remained unresolved. This supports handovers, client discussions and reuse of previous work. Where a reason was never recorded, that gap should remain visible.
Estimate, price and manage matters using your own evidence
Use comparable matters, time records, staffing and financial data to inform estimates of cost, effort and duration. See what drove differences from estimates and which work repeatedly took longer, and surface mid-matter developments that warrant a budget review, revised scope or client conversation.
Identify relevant opportunities within existing client relationships
Bring together what different teams know about a client's work, priorities and outstanding needs: upcoming contractual events, unresolved issues, commitments made in conversations and patterns that justify further advice.
The aim is to give the relationship partner a specific, evidence-backed reason to act: what the client may need, why it is relevant now and what a sensible next step would be.
Analyse performance and assess possible outcomes
Explore patterns across matters, clients and practice areas: profitability, delays, recurring issues and recorded results. Where the historical data is suitable, we can develop and test models for clearly defined outcomes, costs or timescales, with assumptions and uncertainty made clear.
Connect the Work With the Conversations Behind It
The relevant information extends beyond finished documents: contracts, matter files, versions and comments, emails, meeting notes, approved call recordings, client records, time entries and billing data. We use AI to organise what you authorise into a structured, evolving picture of the firm's work: objectives, issues, people, decisions, commitments and results.
A lawyer can examine a single matter. A relationship partner can review the client picture. Firm management can investigate patterns across the practice. Every finding traces back to the underlying evidence.
For example
A client agrees during a call to a longer notice period, provided an early-termination fee is removed. The next draft retains the fee. A connected view of the discussion and document could flag the inconsistency and preserve the condition behind that decision for future drafting.
Surface Useful Findings as Work Progresses
Analysis runs on an agreed schedule, including when no one has asked. Unfulfilled commitments, emerging scope changes, recurring drafting issues and potential client follow-ups are surfaced to the appropriate person for review, with supporting evidence and clear distinctions between recorded facts, inferred connections and missing information.
Built Around Your Firm's Requirements
We start with your practice, your existing systems and the information you are authorised to use. Access, confidentiality, permitted reuse and retention requirements form part of the scope from the outset; cross-matter and cross-client analysis is limited to approved uses.
The tools support your people. Professional judgment, legal advice and decisions about client contact remain with the responsible lawyers.
Start with a scoped pilot
We work with selected law firms to develop and evaluate a focused application using their own approved information. A pilot might focus on contextual drafting, matter estimation or evidence-backed client opportunities.
Default commercial path: paid diagnosis, then capacity-based / time-and-materials delivery against an agreed scope, evaluation criteria and fee. Your firm provides an engaged sponsor, appropriate access and practical feedback; we develop and evaluate the agreed capability with your team. Third-party costs, ongoing operation and wider deployment are agreed separately. Any public case study would be separately agreed and approved by the firm.
Short Version: For Introductions→
Sure Scale helps law firms make better use of the experience in their matters, documents and communications. Firm Intelligence is practical tools from authorised firm information, with evidence and context so you can check the results. It supports drafting, fee estimates, matter analysis and relevant client opportunities. The system can also review new information and flag issues or follow-ups for the responsible lawyer. We offer scoped pilots on paid diagnosis and capacity-based delivery: we agree the problem, scope, evaluation criteria and fee before work begins.